Terms of service

Terms of Service

OVERVIEW

Welcome to Fanci. Throughout these Terms of Service, the words “we,” “us,” and “our” refer to Fanci.

Fanci operates this online store and website, together with the related content, information, features, tools, products, and services made available to customers, collectively referred to as the “Services.” Our online store is powered by Shopify, which provides the ecommerce technology that allows us to offer these Services.

These Terms of Service, together with any policies referenced on our website, explain the rights and responsibilities that apply when you access or use Fanci’s Services.

Please read these Terms carefully. They contain important information concerning your legal rights and obligations, including provisions relating to warranties, liability, and the use of our website.

By visiting, browsing, purchasing from, or otherwise using our Services, you agree to these Terms of Service and our Privacy Policy.

If you do not agree with these Terms or our Privacy Policy, please discontinue use of the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you have reached the legal age of majority in your state, province, or jurisdiction of residence. If you permit a minor dependent to access the Services through a device that you own or manage, you confirm that you have authority to provide such permission.

When browsing our store, creating an account, or completing a purchase, you may be required to provide information such as your name, email address, billing information, payment details, and shipping information.

You agree that all information submitted to Fanci will be accurate, current, complete, and provided with proper authorization.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities carried out through your account.

Your Fanci account may not be sold, transferred, assigned, licensed, or otherwise made available to another person without our permission.

SECTION 2 – OUR PRODUCTS

Fanci makes reasonable efforts to present our products accurately through photographs, descriptions, specifications, and other information provided on our website.

However, product colors, finishes, proportions, and appearance may vary slightly from what you see on your screen due to differences in lighting, photography, device displays, monitor settings, and other technical factors.

We do not guarantee that the appearance or perceived quality of a product will exactly match its digital representation or every customer's individual expectations.

Product descriptions, specifications, availability, and other information may be updated or changed at any time without prior notice.

Fanci also reserves the right to discontinue products, restrict quantities, or limit the availability of certain products to particular customers, geographic locations, or jurisdictions where reasonably necessary.

SECTION 3 – ORDERS

Submitting an order through Fanci constitutes an offer to purchase the products included in that order.

Fanci reserves the right to accept, reject, modify, or cancel an order where reasonably necessary. An order is not considered accepted until it has been confirmed by Fanci and the applicable payment has been successfully processed.

Please carefully review your order information before completing checkout. Depending on the fulfillment stage, we may not always be able to accommodate cancellation or modification requests after an order has been submitted.

If Fanci rejects, changes, or cancels an order, we may attempt to notify you using the email address, billing details, shipping information, or telephone number provided with the order.

Returns and exchanges are handled according to our Return & Refund Policy.

By placing an order, you confirm that the products are being purchased primarily for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 – PRICES AND BILLING

Product prices, discounts, special offers, and promotional pricing may change without prior notice.

The price charged for a product will generally be the price displayed at the time your order is submitted and will appear in your order confirmation.

Unless otherwise stated, displayed product prices may not include applicable taxes, shipping charges, handling costs, customs duties, import fees, or other charges that may apply.

Prices shown through Fanci’s online store may differ from prices available through other sales channels or third-party platforms.

From time to time, Fanci may offer promotions governed by additional promotional terms. If specific promotion terms conflict with these general Terms of Service, the terms applicable to that promotion will control for the relevant offer.

You agree to provide accurate and complete billing, payment, purchase, and account information and to update such information when necessary.

By submitting payment information, you confirm that the payment details are accurate, that you are authorized to use the selected payment method, and that you are responsible for all authorized charges associated with your purchase, including applicable taxes and shipping charges.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery dates provided by Fanci are estimates and are not guaranteed.

Actual delivery times may be affected by carrier operations, weather conditions, customs procedures where applicable, transportation disruptions, high shipping volume, or other events outside our reasonable control.

Fanci is not responsible for delays resulting from circumstances beyond our control.

Subject to applicable law, title and risk of loss may transfer to the customer once the order has been handed over to the shipping carrier.

Additional information regarding delivery can be found in our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

The Fanci website and Services, including trademarks, trade names, logos, text, photographs, graphics, product information, reviews, videos, audio, website design, layouts, and other content, are owned by Fanci, its licensors, affiliates, or applicable content owners.

Such materials may be protected by copyright, trademark, patent, and other intellectual property laws in the United States and other jurisdictions.

You are granted permission to access and use our Services for personal and non-commercial purposes only.

Unless Fanci has provided prior written authorization, you may not reproduce, republish, distribute, modify, download, store, transmit, publicly display, commercially exploit, or create derivative works from protected content available through the Services.

Nothing contained in these Terms should be interpreted as granting you ownership of or a license to Fanci, Shopify, or third-party intellectual property except where expressly stated.

Fanci names, logos, designs, product names, service names, and other brand identifiers may constitute trademarks or protected intellectual property and may not be used without appropriate authorization.

Shopify names, trademarks, logos, and other intellectual property remain the property of Shopify. Other trademarks displayed through the Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

Fanci may provide access to tools, applications, functions, or services operated by third parties.

We may not monitor, control, or have input into how such third-party tools operate.

Third-party tools may be provided on an “as is” and “as available” basis without warranties, representations, endorsements, or guarantees from Fanci.

Your decision to use an optional third-party tool is made at your own discretion and risk.

Before using such tools, you should review and understand the terms and policies established by the relevant third-party provider.

Fanci may introduce additional tools, resources, or features in the future. Unless otherwise stated, new features made available through the Services will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links, integrations, embedded features, or other materials provided by third parties.

Fanci does not necessarily review, monitor, control, or guarantee the accuracy, availability, or reliability of third-party websites or materials.

If you leave Fanci’s Services and visit a third-party website, you do so at your own discretion.

Fanci is not responsible for losses, damages, disputes, or other issues arising from your use of third-party websites or your purchase or use of third-party products, services, content, or resources.

Before entering into a transaction with a third party, you should review that party's applicable policies and terms.

Any complaint or question concerning a third-party product or service should generally be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Fanci uses Shopify technology to operate and provide our online store.

However, purchases made through our store are transactions directly between you and Fanci.

By using our Services, you understand that Shopify is not the seller of Fanci products and is not responsible for the performance of sales transactions between Fanci and its customers.

To the extent permitted by applicable law, you agree that Shopify and its affiliates are not responsible for injuries, damages, losses, or claims arising directly from products purchased from Fanci or transactions completed with Fanci.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with Fanci’s Privacy Policy.

Because our store is powered by Shopify, certain personal information may also be processed by Shopify in accordance with Shopify's own privacy practices.

By using our Services, you acknowledge that information provided through the store may be transmitted to Shopify and other service providers that help us operate the Services.

Some providers may process information in countries other than the country in which you reside.

Please review our Privacy Policy for additional information about how personal information is collected, used, stored, disclosed, and protected.

SECTION 11 – FEEDBACK

If you voluntarily submit reviews, ideas, recommendations, suggestions, proposals, comments, photographs, or other material to Fanci, collectively referred to as “Feedback,” you grant Fanci a worldwide, perpetual, sublicensable, royalty-free right to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback where permitted by applicable law.

Fanci may use Feedback to operate, improve, evaluate, market, or promote its Services and products.

By providing Feedback, you confirm that you own the content or have all permissions required to provide it and allow Fanci to use it.

You are responsible for ensuring that your Feedback does not violate copyright, trademark, privacy, publicity, intellectual property, or other rights belonging to another person.

Feedback must not contain unlawful, defamatory, abusive, obscene, malicious, fraudulent, or harmful content.

You must not submit malicious software or intentionally misleading information, impersonate another person, or misrepresent the source of submitted Feedback.

Unless otherwise required by law, Fanci is not obligated to keep Feedback confidential, compensate you for Feedback, or respond to Feedback.

Fanci may review, edit, restrict, or remove submitted content that we reasonably determine violates these Terms or applicable law.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Information available through the Services may occasionally contain typographical errors, inaccurate information, incomplete details, or omissions.

Such issues may relate to product descriptions, pricing, promotions, availability, shipping charges, estimated delivery times, or other store information.

Fanci reserves the right to correct errors, update information, modify inaccurate content, or cancel affected orders where reasonably necessary.

Corrections may be made without prior notice, including after an order has been submitted, subject to applicable law.

SECTION 13 – PROHIBITED USES

The Services may only be used for lawful purposes.

You may not use Fanci’s Services in a manner that violates applicable local, state, provincial, federal, national, or international law.

You may not use the Services to infringe intellectual property rights, harass or harm another person, submit false or misleading information, distribute unauthorized advertising or spam, impersonate another person or organization, or interfere with another customer’s ability to use the Services.

You may not introduce viruses, malicious code, harmful programs, or other technology intended to interfere with the Services.

You may not reproduce, copy, scrape, extract, sell, resell, or commercially exploit the Services or their content without authorization.

You may not unlawfully collect or track the personal information of other users.

Automated tools, robots, spiders, scraping systems, data extraction tools, artificial intelligence agents, or similar automated methods may not be used to access or interact with the Services in violation of our restrictions or technical controls.

You may not bypass, defeat, disable, or interfere with security measures, access controls, robot exclusion systems, CAPTCHAs, or other technical restrictions used by Fanci.

Fanci reserves the right to restrict, suspend, or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14 – AGENTS

This section applies when software, automated services, artificial intelligence systems, or other autonomous or semi-autonomous tools, referred to in this section as “Agents,” are used to access or interact with Fanci’s Services.

An Agent must clearly identify itself when interacting with our Services and must not intentionally disguise automated activity as human activity.

Fanci may restrict or control Agent access through technical or operational measures.

Where technically applicable, an Agent accessing the Services through HTTP or HTTPS requests must identify itself appropriately, including through its user-agent information.

An Agent must not attempt to circumvent CAPTCHAs, authentication systems, access restrictions, traffic limitations, or other systems designed to distinguish or regulate automated activity.

Agents must respond truthfully when asked whether an interaction is automated and must comply with requests or technical controls restricting automated access.

Fanci reserves the right to prevent or limit Agent access where necessary.

SECTION 15 – TERMINATION

Fanci may suspend or terminate your access to all or part of the Services where permitted by law, including where we determine that these Terms have been violated.

Any outstanding payment or other obligations incurred before termination will remain payable.

Provisions that are intended by their nature to remain effective after termination will continue to apply.

These may include provisions concerning intellectual property, Feedback, disclaimers, limitations of liability, indemnification, severability, assignment, governing law, privacy, and other continuing obligations.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information available through the Services is generally provided for informational purposes.

Fanci does not guarantee that all website information will always be complete, accurate, current, or suitable for every particular purpose.

Your reliance on information provided through the Services is at your own discretion and risk.

To the fullest extent permitted by applicable law, and except where Fanci expressly states otherwise, the Services and products made available through the Services are provided on an “as is” and “as available” basis.

Fanci disclaims warranties or conditions that may otherwise be implied, including warranties relating to merchantability, fitness for a particular purpose, durability, title, and non-infringement, to the extent such disclaimers are legally permitted.

Fanci does not guarantee that access to the Services will always be continuous, timely, secure, or completely free from technical errors.

Certain jurisdictions do not permit some warranty exclusions, so portions of this section may not apply in all circumstances.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Fanci and its affiliates, partners, directors, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, consequential, or similar damages arising from your use of the Services or products purchased through the Services.

This may include, where legally permitted, loss of profits, revenue, savings, data, business opportunities, replacement costs, or similar losses.

Fanci will not be responsible for losses resulting from errors or omissions in website content or from reliance on information made available through the Services, except where liability cannot legally be excluded.

Nothing in these Terms is intended to restrict or exclude any liability that applicable law does not permit us to restrict or exclude.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Fanci, Shopify, and their respective affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, losses, damages, and reasonable legal expenses arising from your violation of these Terms, violation of applicable law, infringement of another person's rights, or improper use of the Services.

Fanci may participate in or control the defense of an eligible claim where appropriate.

You agree to reasonably cooperate with the defense of such claims, including by providing relevant information or documentation where necessary.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the maximum extent legally permitted.

Any portion that cannot legally be enforced will be treated as severed from these Terms.

The invalidity or unenforceability of one provision will not affect the validity or enforceability of the remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

If Fanci does not immediately exercise or enforce a right or provision under these Terms, that does not mean Fanci has waived that right or provision.

These Terms of Service, together with policies and operating rules published through our website, constitute the agreement governing your use of the Services.

They replace prior or contemporaneous communications, proposals, representations, or agreements relating to the same subject matter, whether written or oral.

Any uncertainty in the interpretation of these Terms will not automatically be interpreted against the party responsible for drafting them.

SECTION 21 – ASSIGNMENT

You may not assign, transfer, delegate, or otherwise transfer your rights or obligations under these Terms without Fanci’s prior written consent.

Any attempted assignment made without required authorization may be invalid.

Fanci may assign or transfer its rights or obligations under these Terms where permitted by applicable law.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements through which Fanci provides Services will be governed and interpreted according to the applicable laws of the jurisdiction in which Fanci is headquartered.

Any dispute subject to court jurisdiction will be handled by the applicable courts with proper jurisdiction, subject to any mandatory consumer rights or other laws that require a different forum or governing law.

SECTION 23 – HEADINGS

Section titles and headings contained in these Terms are provided for convenience and organization only.

They do not alter, restrict, expand, or otherwise affect the meaning or interpretation of the provisions contained within these Terms.

SECTION 24 – CHANGES TO THESE TERMS OF SERVICE

The latest version of these Terms of Service will be available on this page.

Fanci reserves the right to revise, modify, replace, or update any portion of these Terms by publishing an updated version on our website.

Where required by applicable law, customers will be provided with appropriate notice of material changes.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes to the extent permitted by law.

We recommend reviewing this page periodically to stay informed about the current Terms of Service.

SECTION 25 – CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact Fanci using the information below.

Brand: Fanci

Email: support@fancijewels.com

Phone: +1 415-555-1234

Business Address: 45419 36th St E, Lancaster, CA 93535, United States